GENERAL TERMS AND CONDITIONS OF BROBS MARINE B.V.
General Terms and Conditions of Brobs Marine B.V.
- Applicability
- These General Terms and Conditions (hereafter “GTCs”) shall solely govern all agreements, legal relationships, offers, sales, and services involving Brobs Marine B.V. (referred to as “Brobs Marine”) and its Customers.
- Brobs Marine’s offers and agreements are predicated on these GTCs, which come into effect upon the proposal or agreement and any Customer order, sustaining validity throughout the commercial relationship.
- Any deviation from these GTCs is only recognized with Brobs Marine’s explicit written consent.
- The application of the Customer’s or third parties’ general terms and conditions is expressly excluded.
- Offers and Pricing
- Brobs Marine’s offers are non-binding, valid for 14 days unless specified. Brobs Marine can withdraw any offer at its discretion.
- Acceptance of offers can be retracted by Brobs Marine within four working days after the Customer’s acceptance.
- Customer requests for quotations are based on the accompanying information provided.
- Customers must communicate any specific product or service requirements in writing before finalizing the agreement.
- Offered prices are in Euros, exclude VAT, and do not cover additional costs unless otherwise documented.
- Packaging costs are charged at cost and are non-refundable.
- Promotional materials are changeable and not legally binding.
- Delivery or service timelines are estimates and not guaranteed.
- Agreement Formation
- An agreement with Brobs Marine is established upon written acceptance of an offer by the Customer, acceptance of the Customer’s order by Brobs Marine, or the initiation of service delivery.
- Once an agreement is formed, the Customer may not cancel or otherwise alter the agreement.
- Brobs Marine reserves the right to adjust prices due to cost-increasing factors post-agreement formation.
- Modifications to the agreement are valid only if documented in writing.
- Agreement Execution
- Brobs Marine sells based on Ex Works (Incoterms 2020). Risk and responsibility for transport fall on the Customer.
- Customers are responsible for arranging their own transport insurance.
- All necessary information for fulfilling the agreement must be supplied by the Customer in a timely and accurate manner.
- Brobs Marine is not liable for the results stemming from advice given to the Customer.
- Customer-supplied designs or specifications are not the responsibility of Brobs Marine.
- The countdown to delivery begins once all technical details are settled, and all required information is provided.
- Goods should be inspected upon delivery, with any issues reported within three days.
- Returns are subject to Brobs Marine’s written approval.
- Service Performance
- Offsite services are performed at the Customer’s risk.
- Assembly services do not encompass repair or maintenance of pre-existing equipment unless agreed upon.
- All extra expenses will be billed to the Customer.
- Service completion is marked by notification to the Customer, and any subsequent work is billed separately.
- Complaints regarding services must be lodged before Brobs Marine personnel leave the service site.
- Force Majeure
- Brobs Marine may suspend or terminate its obligations under conditions of force majeure without Customer entitlement to agreement dissolution.
- Force majeure encompasses any unforeseeable circumstances outside of Brobs Marine’s control.
- Costs arising from force majeure may be invoiced to the Customer.
- Warranty and Claims
- Brobs Marine offers no assurance for product suitability beyond the scope specified before or during the agreement.
- Claims must be lodged within the prescribed timeframes, beyond which goods/services are deemed accepted.
- Warranty claims are void six months post-delivery or service completion.
- Warranties do not cover defects arising from misuse, insufficient maintenance, or unauthorized Customer modifications.
- Liability
- Brobs Marine’s liability is confined to fulfilling warranty commitments.
- Brobs Marine is not liable for indirect or consequential losses or damages.
- Payment
- Payment terms, unless otherwise arranged, are 30 days post-invoice.
- Late payments incur additional interest and collection fees.
- Retention of Title
- Title to goods remains with Brobs Marine until full payment and all obligations are fulfilled by the Customer.
- Suspension and Termination
- Brobs Marine can suspend its obligations if the Customer defaults on its responsibilities.
- Brobs Marine reserves the right to terminate the agreement under specific circumstances, such as insolvency or non-compliance by the Customer.
- Intellectual Property
- Intellectual property rights pertaining to Brobs Marine’s offerings remain solely with Brobs Marine.
- Data Protection
- Data protection practices adhere to the General Data Protection Regulation (GDPR) and relevant legislation.
- Sanctions and Anti-Corruption
- The Customer is mandated to comply with all relevant sanctions and anti-corruption regulations.
- Miscellaneous
- Assignment of rights and obligations requires Brobs Marine’s written approval.
- Governing Law and Disputes
- These GTCs are interpreted under Dutch law, excluding the UN Convention on the International Sale of Goods.
- Disputes are subject to the jurisdiction of the competent court in The Hague, Netherlands, though Brobs Marine retains the discretion to bring claims in other courts.
Brobs Marine B.V.
Spaarneplein 2
2515 VK Den Haag
The Netherlands
CoC 90501012